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Privacy Policy

Practice Commitment

At In Sync Therapy Hub®, we are committed to protecting your privacy and handling your personal information with care, respect, and transparency. This policy outlines our collection methods, usage, and protection of sensitive data—particularly children’s information.

Key Policy Information

1. Information We Collect

We may collect personal information including:

  • Your name, phone number, and email address

  • Your child’s name, age, and relevant developmental or health information

  • Information provided through enquiry forms or bookings

  • Records of communication (emails, phone calls, messages)

  • Website usage data (such as cookies and analytics)

2. Collection Methods

Data is gathered when you submit online forms, book appointments, or contact us directly via phone and email.

3. Usage and Purpose

  • To provide appropriate therapy support
  • To manage clinical appointments
  • To improve our service delivery
  • To comply with health regulations

4. Protection Standards

We use secure digital storage systems and restricted access protocols to ensure the confidential handling of all client records.

5. Information Disclosure

Information is only shared with consent, with involved healthcare professionals, or where required by law. We never sell your data.

6. Website Cookies

Analytics tools improve user experience. You can disable cookies through your browser settings if you prefer.

7. Children’s Privacy

As a paediatric service, we collect and manage information about children with the consent of a parent or guardian. We take extra care to ensure this information is handled sensitively and in line with legal and professional standards.

8. Access and Correction

You have the right to request access to and correction of the personal information we hold about you.

9. Contact Us

In Sync Therapy Hub
Email: welcome@insynckidsot.com
Phone: (07) 3184 5959
Address: 671 Gympie Road, Chermside, QLD 4032

10. Policy Updates

We may update this policy periodically. The current version will always be available on our website.

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